SATISFACTION AGREEMENT POLICY

Our promise to you is TOTAL SATISFACTION.

Total Satisfaction means that you are happy with your experience with the Rootexa Hair Recovery Program, happy with the results, and happy with our attention and service to you throughout your hair recovery journey.

If you are not totally satisfied, we will refund your money or mutually agree to another custom solution.

The Rootexa Hair Recovery Program is the ONLY non-surgical hair recovery system that guarantees Satisfaction. Here is how it works:

WE AGREE TO:

• Provide you with the Rootexa Hair Recovery kit regularly so you have the treatment you need when you need it.
• Provide you with a Rootexa Concierge to support you along your hair recovery journey, respond to your feedback, offer suggestions, and help you to understand how to use the product and make lifestyle adjustments that may ensure rapid and healthy hair recovery.
• This program is customized to you, your biology, and your lifestyle to give you the maximum possibility of growing a full, thick head of hair. To be successful, you must use the product according to the directions.

YOU AGREE TO:

• Subscribe to the RootexaHair Recovery Program and maintain your subscription for the duration of the 9-month treatment cycle.
• Share your customer progress report 2 times per month and provide feedback on your progress and results. This way, we can continue to customize your treatment and help you get the hair growth you want.